SHIPPING POLICY

We aim to ship all general customer orders within 1 business day of the order being placed. Most orders placed before 3:30 PM PST on weekdays ship out on the same day. Orders placed over the weekend or on holidays will be shipped the next business day.

Dealers, please contact our Dealers department for more information on bulk order fulfillment times.

Partial Shipments from Pre-Orders and Backorders

General customer orders containing both in-stock and pre-order products will not be shipped until all the items on the order are available to ship. Please place in-stock items on a separate order from pre-order items if you need the in-stock items to be shipped out first.

For general customer orders containing back-ordered products, our customer service team will contact you to ask if you would like to wait until they are in stock, refund that product, or for the in-stock products to ship first.

For any questions about our shipping policy, please email us at grow@ohioweedguy.com.